Ofer Shapira

New York restaurants are hiring remote cashiers for $3 an hour

November 17, 2025 · 1 min read

Originally posted on LinkedIn, November 17, 2025.

Restaurants in New York have started using remote cashiers. Real workers sit across the ocean, appear on human-sized screens, explain the menu, and take orders through Zoom. They earn about $3 an hour, compared with New York’s $16 minimum wage.

You can now walk into a pasta restaurant in Manhattan’s SoHo neighborhood and find a human-sized screen next to the counter. A smiling woman in a black uniform appears and asks, “What would you like to order?” It sounds surreal, but it is already happening.

Happy Cashier, the company operating the service, presents it as a necessary cost-saving measure for business owners dealing with rising rent and persistent inflation. The system is technically legal because wage laws apply only to employees physically located in the state.

It is already controversial. Critics see it as another step toward lower wages and less human service, while supporters see it as simple technological efficiency.

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